~ Free Shipping Orders Over $125. $11.95 Shipping on orders under $125.
~ Air shipments are calculated by UPS shipping rates at checkout.
~ Orders received after 11:00 AM (Eastern Time) are processed the next business day.
~ There is no Saturday, Sunday or Holiday shipping or delivery. Do not calculate these days as time in transit.
~ Typical ground shipment takes place within 1-5 business days.
~ Air Shipping usually takes place same or next business day
~ If you need a specific delivery date, please insert this in the comments area at checkout or email us.
~ We use UPS as our main carrier. Their days of operation are M-F, meaning they only pick up and deliver packages on these days. UPS also takes the major holidays off and does not pick up or deliver on these holidays. UPS does not move packages on Saturday or Sunday and these 2 days do not count toward their shipping days. UPS will make Saturday deliveries, however it must be prearranged and only on Next Day Air packages. The fee for this service is an additional $20. Shipments may be delayed by "Weather Delays" and we have no control over this. Shipping time may be affected and there are no refunds on shipping due to weather delays.
~ Hawaii, Alaska, & Puerto Rico Shipping: Packages to these destinations will ship US Postal. There may be additional charges up to $20 to ship to these areas. We reserve the right to add $up to $20 to your order if there is additional shipping. If it is over $20 we will contact you for approval prior to shipping.
·Orders may be cancelled if they have not shipped. All cancellation requests must be made by email only.
·If an order has shipped and you refuse delivery you will be responsible for the freight charges both ways (to you and the return). There will also be a 25% restocking fee.
Items that are "oversized" may require additional shipping charges. If there are any additional charges for oversized shipments we will contact you before shipping.
White Glove Delivery is a optional service ($199) that you may elect to receive. We must get confirmation in writing that you want this service.
International Shipping Information:
We ship to Australia, Canada, China, France, Germany, Greece, Hong Kong, Japan, Netherlands, New Zealand, Puerto Rico, Saudi Arabia, UAE at this time.
Please select International Shipping at checkout, $50 charge.
Shipping charges will be determined after you place your order by dimensional international shipping weight and we will contact you with additional charges to shipping if necessary.
Contact us for shipping to other countries: Click Here
On all International Shipment we will hold no responsibility for Customs Delays or Extra Duty/Tariff Charges.
Damage in Shipping:
·In case of damage do not throw away any packing materials or outer box.
·Call us immediately about any damages in shipping.
·Original carton and packaging are needed to make any claims
·All damages must be reported within 3 days of receipt of shipment
·Claims will not be honored if these procedures are not followed.
Oversized Shipping UPS
On any "Oversized" Package, UPS requires we ship by dimensional weight. Dimensional weight is calculated by the size of the box and the weight. Not every item that ships "Oversize" is listed as oversized online due to the different (and changing) packaging requirements. Due to the inaccuracies and restrictions in the calculations available online, we reserve the right to add up to $35.00 to cover additional shipping expenses on oversized packages that exceed the shipping charged. If it is more than that we will contact you.
In no event shall Addison Collection, its employees, or any of its vendors, be liable for any damages, including without limitation, special, indirect or consequential damages, or any damages, whatsoever resulting from access or use of any products. By purchasing any product on this site you agree to these terms.
On occasion an error may occur. Prices or pictures may be posted in error. We will do our best to rectify a mistake but we reserve the right to correct, void or refund any sale made with errors.
The Addison Collection is a online business located in Florida. Click to Contact Us