Our main phone line is down, please call 561-819-0232 to reach us.
~ Free Shipping Orders Over $99 (US 48 Continental States). Discounted Shipping rates on orders under $99.00
~ Air shipments are calculated by UPS shipping rates at checkout.
~ Orders received after 11:00 AM (Eastern Time) are processed the next business day.
~ There is no Saturday, Sunday or Holiday shipping or delivery. Do not calculate these days as time in transit.
~ Typical ground shipment takes place within 1-5 business days.
~ Air Shipping usually takes place same or next business day
~ If you need a specific delivery date, please insert this in the comments area at checkout or email us.
~ Hawaii, Alaska, & Puerto Rico Shipping: Packages are subject to dimensional shipping rates. We will contact you with the shipping charges for your approval.
·Orders may be cancelled if they have not shipped. All cancellation requests must be made by email only.
·If an order has shipped and you refuse delivery you will be responsible for the freight charges both ways (to you and the return). There will also be a 25% restocking fee.
Items that are oversized may require additional shipping charges. If there are any additional charges for oversized shipments we will contact you before shipping.
White Glove Delivery is a optional service that you may elect to receive. We must get confirmation in writing that you want this service. We will quote prices upon request.
International Shipping Information:
Please select International Shipping at checkout, $50 charge.
Shipping charges will be determined after you place your order by dimensional international shipping weight and we will contact you with additional charges to shipping if necessary.
Contact us for shipping to other countries: Click Here
On all International Shipment we will hold no responsibility for Customs Delays or Extra Duty/Tariff Charges.
Damage in Shipping:
·In case of damage do not throw away any packing materials or outer box.
·Call us immediately about any damages in shipping.
·Original carton and packaging are needed to make any claims
·All damages must be reported within 5 days of receipt of shipment
·Claims will not be honored if these procedures are not followed.
Oversized Shipping UPS
On any "Oversized" Package, UPS/FedEx requires we ship by dimensional weight. Dimensional weight is calculated by the size of the box and the weight. Not every item that ships "Oversize" is listed as oversized online due to the different (and changing) packaging requirements. Due to the inaccuracies and restrictions in the calculations available online, shipping charges on oversized packages may exceed the shipping charged. We will contact you before processing if this occurs.
In no event shall Addison Collection, its employees, or any of its vendors, be liable for any damages, including without limitation, special, indirect or consequential damages, or any damages, whatsoever resulting from access or use of any products. By purchasing any product on this site you agree to these terms.
On occasion an error may occur. Prices or pictures may be posted in error. We will do our best to rectify a mistake but we reserve the right to correct, void or refund any sale made with errors.
The Addison Collection is a online business located in Florida. Click to Contact Us